Posting Details | |
|---|---|
Job Title | Guest Services Team Leader |
Department | Polar Bear Habitat |
Location | Cochrane, Ontario |
Immediate Supervisor | Manager, Polar Bear Habitat (PBH) |
Rate of Pay | $19.60 per hour |
Benefits | Benefits and Defined Benefit Pension |
Hours of Work | 40 hours per week, including holidays and weekends |
Position Status | Permanent Full-time |
Application Deadline | April 27, 2025 at 3:00 p.m. |
The guest services team leader will be responsible for providing leadership and guidance to the guest services team, to ensure our guests are provided with outstanding customer service. Reporting to the Polar Bear Habitat Manager, this position will greet guests when they arrive at the facility, sell the appropriate admission pass and provide them with the information they will need to have an enjoyable visit. Other responsibilities include ordering and display of product in the giftshop, guest correspondence through phone, email, and social media, booking of tours and oversight of the guest services team members.
Please see the Guest Service Team Leader Job Description for the complete requirements and responsibilities for this position.
Thank you for your interest. We encourage qualified candidates to email their resume and cover letter to HR@cochraneontario.com on or before April 27th, at 3:00 PM.
The Town of Cochrane is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities (AODA). If you need accommodation during the recruitment and selection process, please call (705) 272-4361.
Personal information collected will be used in accordance with the Municipal Freedom of Information and Protection Privacy Act.
We thank all applicants for their interest and advise that only those candidates selected for an interview will be contacted.
Please use our citizen issue reporting system to submit your request or complaint.
Saturday, March 8th and Sunday, March 9th, 2025
Fifth Street will be closed from intersection of 7th to 8th Avenue
and east side of 9th to 11th Avenue
from 6:00 am to 7:00 pm
