Employment Opportunity- Customer Service Representative

Deadline to apply is Friday, February 14th, 2025, at 3:00 pm.
January 21, 2025

The Corporation of the Town of Cochrane

Employment Opportunity - Customer Service Representative
Posting Details
Job Title
Customer Service Representative
Department
Recreation Department
Location
Cochrane, Ontario
Immediate Supervisor
Recreation Supervisor
Rate of Pay
$23.40 per hour
Benefits
4% in lieu of Benefits and a Defined Benefit Pension
Hours of Work
As Required
Position Status
Casual
Application Deadline
Friday, February 14th, 2025 at 3:00 PM
Job Summary

In this exciting role you will be in constant contact with the general public and community groups. The work involves the provision of assistance and information regarding recreation programs, events, schedules, rentals and fees, as well as processing registration for all recreation programs; receiving and processing cash and other forms of payments and routine clerical support duties. Your time management and organization skills will allow you to work effectively in this busy atmosphere. Your strong communication and relationship building skills will be essential as you provide information and assistance to the public and maintain effective working relationships with all stakeholders. Your ability to work independently, multi-task and take initiative will guide your success in this position.

Minimum Qualifications
  • Advanced computer skills with a variety of software including Microsoft Office, Internet, E-mail and Booking software.
  • Current CPR “C” with AED, First Aid Certification
  • Demonstrated interpersonal and organizational skills.
  • Ability to work in a team environment and possess strong interpersonal skills in dealing with municipal officials, all levels of staff and the public in general.
  • Must be able and willing to work shifts, weekends, and holidays.
  • Ability to communicate effectively in both official languages, French and English, is an asset.
  • A satisfactory Criminal Record Check is required for this position before commencement.
Requirements & Responsibilities

Please see the Casual Customer Service Representative Job Description for the complete requirements and responsibilities for this position.

Additional Details

Thank you for your interest.  We encourage qualified candidates to email their resume and cover letter to HR@cochraneontario.com on or before February 14th, 2025, at 3:00 PM.

The Town of Cochrane is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process.  We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).  If you need accommodation during the recruitment and selection process, please call (705) 272-4361.

Personal information collected will be used in accordance with the Municipal Freedom of Information and Protection Privacy Act.

We thank all applicants for their interest and advise that only those candidates selected for an interview will be contacted.

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NOTICE OF TEMPORARY ROAD CLOSURE

Saturday, March 8th and Sunday, March 9th, 2025

Fifth Street will be closed  from intersection of 7th to 8th Avenue 

and east side of 9th to 11th Avenue

from 6:00 am to 7:00 pm