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Posting Details | |
|---|---|
Job Title | Guest Services Team Leader |
Department | Cochrane Polar Bear Habitat (PBH) |
Location | Cochrane, Ontario |
Immediate Supervisor | Polar Bear Habitat Manager |
Rate of Pay | As per the PBH Collective Agreement |
Benefits | Benefits and a Defined Benefit Pension |
Hours of Work | 40 hours per week, including holidays and weekends |
Position Status | Permanent Full-Time |
Application Deadline | Tuesday, September 5, 2023 at 3:00 p.m. |
The guest services team leader will be responsible for providing leadership, oversight, and guidance to the guest services team, to ensure our guests are provided with outstanding customer service. Reporting to the Polar Bear Habitat Manager, this position will greet guests when they arrive at the facility, sell the appropriate admission passes and provide them with the information they will need to have an enjoyable visit. Other responsibilities include ensuring public areas are cleaned/maintained, ordering products, and displaying products in the gift shop, guest correspondence through phone, email, and social media, as well as the booking of tours.
Minimum Qualifications Required:
Please see the Guest Services Team Leader Job Description for the complete requirements and responsibilities for this position.
Thank you for your interest. We encourage qualified candidates to email their resume and cover letter to HR@cochraneontario.com on or before September 5th, 2023, at 3:00 PM.
The Town of Cochrane is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities (AODA). If you need accommodation during the recruitment and selection process, please call (705) 272-4361.
Personal information collected will be used in accordance with the Municipal Freedom of Information and Protection Privacy Act.
We thank all applicants for their interest and advise that only those candidates selected for an interview will be contacted.
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